Support

Email [email protected]. We answer within two business days, usually much faster. Include the product name and, for license questions, the email you used at checkout.

Common questions

• I didn't get my key. Check spam for an email from Chorelet; the key is also shown on the confirmation page. Still nothing after 10 minutes — write to us with your Paddle receipt.
• Activation limit reached. Each key works on a few devices. Tell us which device to release, or we can reset the key.
• Refunds. See the refund policy. Refunds are issued by Paddle, our merchant of record.
• Invoices and VAT. Paddle emails a receipt for every order; you can update billing details there.